HALLS

What to expect when you arrive in January

Moving in the right way

Winter break: Important information for residents

What you need to know about the University closure

A new year, with new arrivals to your flat

What you need to know

Your 2025 Moving in Experience

What you told us in the survey

How to report cleaning and maintenance issues

In Queen Mary halls

Taxi Pick Ups, Drop Offs and Food Deliveries

Only From Bancroft Road From 19:00 to 02:00, 7 days a week

Keeping your bathroom and kitchen clean

Your cleaning agreement in halls

How to use your kitchen's appliances

We've put together some really simple video instructions

Named Maintenance Days

Your hall of residence has a named maintenance day

How do I get my Residents' Rewards Card?

You have access to exclusive exciting offers and discounts

Queen Mary Accommodation 360° Tours

Discover your ideal hall of residence

Laundry at Queen Mary

The only guide you need

Contact Us

Where you need to go and who you need to contact

Receiving post to halls?

Here's all the information you need to know

Building and Fire Safety in Queen Mary Halls

What you need to know

Smoking and vaping on campus

Important Information

Policies and Procedures

A summary of key policies and procedures for those in halls

Recycling in Queen Mary halls

Help us increase our recycling rates

Secure Bicycle Storage on campus

Do you cycle to campus?

Residences Parcel Lockers at Mile End

Signed, sealed, delivered

Where can I find support?

There's always support available at Queen Mary

Having vacuum trouble?

Here are some tips on how to use vacuum cleaners in halls

Advice on staying safe around London

We want to keep you safe whilst here at Queen Mary

Staying safe on campus

Tips to be aware of when living here